1. Introduction & Commitment to Data Protection
Welcome to LPS Global Education ("LPS Global", "we", "us", or "our"). We are committed to safeguarding the privacy, confidentiality, and integrity of the personal, academic, and financial information entrusted to us by students, aspirants, parents, and website visitors.
This Privacy Policy outlines our transparent data handling practices in compliance with India's Digital Personal Data Protection (DPDP) Act 2023, the General Data Protection Regulation (GDPR) for European applications, and pertinent global standards for international student mobility. By engaging our overseas consulting services or submitting inquiries through our digital channels, you acknowledge and agree to the practices described herein.
2. Information We Collect
To evaluate your eligibility, apply to recognized international colleges and universities, secure student visas, and facilitate employment consultations (such as New Zealand AEWV), we collect specific categories of data:
- Identity & Contact Details: Full legal name (as per passport), date of birth, gender, nationality, residential address, email address, phone number, and WhatsApp number.
- Academic & Language Credentials: Secondary and higher secondary mark sheets, degree transcripts, consolidated grade sheets, backlogs/gap verification documents, and certified language test scores (IELTS, PTE, TOEFL, Duolingo, GRE, GMAT).
- Travel & Immigration Records: Passport biodata pages, previous visa stamps, past visa refusal notices (if any), and immigration history essential for transparent filing.
- Financial Verification Documents: Bank account statements, education loan sanction letters, fixed deposit certificates, and sponsorship affidavits required strictly by foreign embassies and universities to demonstrate financial capacity.
- Career & Professional Background: Resumes/CVs, letters of recommendation (LOR), statements of purpose (SOP), work experience certificates, and payslips (for postgraduate or overseas job applicants).
3. How We Use Your Information
We collect and process your personal data solely for legitimate, authorized educational and immigration advisory purposes:
4. Third-Party Sharing & Disclosure
We only share your information with authorized entities strictly necessary to execute your study or career engagement:
- Authorized Universities & Colleges: Institutions in the UK, USA, Canada, Australia, Germany, Ireland, New Zealand, France, etc., to which you have explicitly authorized an application.
- Government Visa & Immigration Authorities: UK Visas and Immigration (UKVI), US Department of State / US Embassy, Immigration, Refugees and Citizenship Canada (IRCC), Department of Home Affairs Australia, Immigration New Zealand, and their authorized biometric processing partners (VFS Global, TLScontact, BLS).
- Authorized Examination & Verification Bodies: Educational credential evaluators (WES, ECCTIS), language testing bodies (IDP, British Council, Pearson, ETS) for score verification.
- Legal & Regulatory Authorities: If required under applicable law, court order, or official governmental investigation.
5. Cross-Border International Data Transfers
Because overseas education inherently requires transmittal of documentation to universities and government ministries located outside your home country, your data will be securely transferred internationally.
All cross-border transfers are conducted through secure, encrypted portals and standard contractual clauses (SCCs) to guarantee that recipient international universities uphold data safety standards comparable to Indian and international standards.
6. Data Security & Storage Protocols
We employ enterprise-grade physical, technical, and administrative measures to protect your documents:
- End-to-End Encryption: All data transmissions through our website and application portals utilize SSL/TLS (HTTPS) encryption.
- Role-Based Access Controls: Only designated senior counselors and visa documentation officers assigned to your file have access to your personal dossier.
- Secure Cloud Infrastructure: Document repositories are hosted on compliant cloud servers protected with firewall architectures, multi-factor authentication, and regular security audits.
7. Data Retention Policy
We retain student records only for as long as necessary to fulfill the application, admission, and visa process, and to satisfy mandatory statutory, accounting, or regulatory requirements. Once your educational tenure commences or upon written request following file closure, non-essential financial documents are securely purged from our active processing systems.
8. Your Legal Rights & Choices
Under applicable data privacy laws, you possess the right to:
- Access: Request a copy of the personal information we hold in your candidate profile.
- Correction: Request immediate correction of outdated, incomplete, or inaccurate records.
- Deletion / Erasure: Request the deletion of your personal records, subject to ongoing embassy or legal record-keeping obligations.
- Withdraw Consent: Revoke consent for promotional messaging or counseling communications at any time.
10. Data Protection Officer & Inquiries
If you have questions, grievances, or requests concerning your personal data, you may reach out to our designated Data Protection Officer:
Official Email: info@lpsglobaledu.com
Helpline: +91 76395 57272